At Truelife Life & Mortgage UK, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in line with UK GDPR regulations.

📌 Who We Are

Truelife Life & Mortgage UK is a trading name working in partnership with Match Mortgages Limited, authorised and regulated by the Financial Conduct Authority (FCA Ref: 983246).

Our services include advice and arrangement of mortgages, life insurance, and protection plans. We act as intermediaries providing products based on a fair and personal analysis of the market.

🧾 What Information We Collect

When you complete a form on our website or Facebook/Instagram ads, we may collect:

• Full Name

• Email Address

• Phone Number

• Date of Birth / Age Range

• Property value or insurance cover needs

• Employment status

• Smoking status

• Health information (if relevant)

• Marketing preferences

🧠 How We Use Your Information

We use your data to:

• Provide quotes for life insurance and/or mortgage products

• Match you with FCA-authorised advisors

• Contact you by phone, email, or SMS to discuss your options

• Improve our services and marketing

• Comply with legal obligations

We only use your information in ways that are lawful, fair, and transparent.

🤝 Who We Share Your Data With

Your information may be shared with:

• Licensed insurance or mortgage advisors

• Product providers we work with to provide you with quotes

• Compliance and legal teams (where required)

• Service providers such as CRM or email/SMS software (e.g., Systeme.io or GoHighLevel)

We never sell your data to third parties.

📬 Marketing & Contact Preferences

By submitting your details, you consent to be contacted by a licensed advisor via phone, email, or text. You may opt-out at any time by replying "STOP" to SMS or contacting us via email.

🔐 How We Protect Your Data

We implement strict digital and administrative safeguards to protect your data. Only authorised staff and partners have access to your information.

🗂️ Your Data Rights

Under the UK GDPR, you have the right to:

• Request a copy of the data we hold

• Ask us to correct or delete your data

• Withdraw consent at any time

• File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at:

📧 info@matchmortgages.co.uk
📞 01296 621122

📄 Contact Details

Match Mortgages Limited
Beechwood Cottage, Beechwood Lane
Wendover, Buckinghamshire, HP22 5QL
FCA Ref: 983246